*If the lights are out and the screen is black on any of the cameras, then we may have the lights out, so the pets can sleep and get their rest.
If you see a date-time stamp, but no image of the pet suite, then we may be experiencing a technical glitch.
If you cannot log into the CCTV cameras page, then we have lost or connection to the internet or the cameras are temporarily off-line.
If a problem like this persist for more than a few hours. Call us.>