FIRST VISIT
Our Florence Veterinary Team Welcomes You and Your Pet!
Regardless of the age of your new dog or cat, including senior pets getting him or her started on a healthy preventative and wellness care routine is critical for long-term health and happiness.
We pride ourselves on the strong, lifelong relationships that we build with our clients and their cherished pets. We see ourselves as one big, happy family and in our family, there’s always room for more!
If you recently moved to the area, recently adopted a new pet or are just searching for a vet in Florence, SC that you can trust and rely on for quality pet care, we’d like to welcome you to give us a try!
Come on by, take a tour of our modern facility, meet our friendly, knowledgeable staff and learn about our comprehensive veterinary services. We’re confident that once you do, you’ll want us to become your veterinary partner for life!
If you recently moved to the area, recently adopted a new pet or are just searching for a vet in Florence, SC that you can trust and rely on for quality pet care, we’d like to welcome you to give us a try!
Come on by, take a tour of our modern facility, meet our friendly, knowledgeable staff and learn about our comprehensive veterinary services. We’re confident that once you do, you’ll want us to become your veterinary partner for life!
Your First Visit
The first visit will allow us to get to know each other better, check your pet's health and start preventative care to prevent against future illnesses.
You can ask our veterinarians any questions you may have about your pet!
You can ask our veterinarians any questions you may have about your pet!
We will work with your pets’ unique needs to make the visit an enjoyable time here.
Payment Options
We accept the following forms of payment: Cash, Checks (with a valid ID, we use Tele-check), Visa, MasterCard, Discover, American Express, and other credit. We also accept pet insurance from most insurance companies.
We accept the following forms of payment: Cash, Checks (with a valid ID, we use Tele-check), Visa, MasterCard, Discover, American Express, and other credit. We also accept pet insurance from most insurance companies.
Before Your First Visit
Please gather any medical, vaccine and adoption records you may have for your pet.
We understand a new environment can be stressful for any pet, regardless of age. So we ask that you please keep your pet on a leash or in a carrier while visiting the hospital.
If your pet is shy or feels stressed around other pets, please let us know so that we can help.
We understand a new environment can be stressful for any pet, regardless of age. So we ask that you please keep your pet on a leash or in a carrier while visiting the hospital.
If your pet is shy or feels stressed around other pets, please let us know so that we can help.
During Your First Visit
During your pet's first visit, your veterinarian will do a head-to-tail exam and check your pets overall health, including the skin and coat, eyes and ears, teeth and gums, heart, lungs and other vital organs.
We will also check your pet for fleas, ticks and other external parasites.
We will also check your pet for fleas, ticks and other external parasites.
Our staff will start your visit off by asking some general core questions about lifestyle, diet, your pets activity, medical and vaccine history.
After that information is gathered the doctor will come in and start the examination with the support staff member and you the owner.
From there a treatment plan will be created and presented to you for review, and approve. Then the treatments will be performed.
After that information is gathered the doctor will come in and start the examination with the support staff member and you the owner.
From there a treatment plan will be created and presented to you for review, and approve. Then the treatments will be performed.
During your first visit this is a great opportunity to ask any questions you may have about your pet's breed.
Our vet will explain any hereditary conditions that may not always be obvious, early detection is important.
This is also great time to ask for any recommendations or tips about your pets health care, training and feeding.
Once your visit is completed our support staff will direct you back to the reception area where the reception staff will finalize your visit and schedule any necessary follow-up visits for your pet, before you and your pet leave.
Preventive care can help your pet live a longer and healthier life.
Our vet will explain any hereditary conditions that may not always be obvious, early detection is important.
This is also great time to ask for any recommendations or tips about your pets health care, training and feeding.
Once your visit is completed our support staff will direct you back to the reception area where the reception staff will finalize your visit and schedule any necessary follow-up visits for your pet, before you and your pet leave.
Preventive care can help your pet live a longer and healthier life.
Visiting Our FAH Clinic
Please call when you arrive
We will come out to your car and get your pet.
We will come out to your car and get your pet.
If you have any questions at all about your pet's upcoming visit, don't hesitate to contact us.
Parking
When you arrive at Florence Animal Hospital, please park in the front of our lot and enter through the glass doors on the right side of the building.
When you arrive at Florence Animal Hospital, please park in the front of our lot and enter through the glass doors on the right side of the building.
If you need assistance with your pet to the building, please let us know when scheduling your appointment and we will have a staff member greet you and help you into our clinic.
Registration
Please check in with the customer service team as soon as you arrive. Our team will assist you and provide you with some paperwork to complete.
Please check in with the customer service team as soon as you arrive. Our team will assist you and provide you with some paperwork to complete.
Reception Area
Please note for safety, dogs must be leashed, and cats must be in a carrier.
Our office hours are normally by appointment and you may have a brief wait before a support staff member greets you and your pet. If you walk-in your wait time will be based on any appointments that we currently have.
To provide our patients with the most comprehensive assessment, your pet will be weighted and escorted into one of our exam rooms as soon as the rooms have been cleaned and ready for your pet’s evaluation.
* If you have a scheduled appointment, we encourage you to please let our reception staff know if you have been waiting more than 15 minutes after check-in.
Please note for safety, dogs must be leashed, and cats must be in a carrier.
Our office hours are normally by appointment and you may have a brief wait before a support staff member greets you and your pet. If you walk-in your wait time will be based on any appointments that we currently have.
To provide our patients with the most comprehensive assessment, your pet will be weighted and escorted into one of our exam rooms as soon as the rooms have been cleaned and ready for your pet’s evaluation.
* If you have a scheduled appointment, we encourage you to please let our reception staff know if you have been waiting more than 15 minutes after check-in.
Restraint Policy
Please note for safety, dogs must be leashed, and cats must be in a carrier.
Please note for safety, dogs must be leashed, and cats must be in a carrier.
FAH
Florence Animal Hospital
2520 Melon St. Florence, SC 29501
2520 Melon St. Florence, SC 29501
The right Veterinary for you
(843) 407-3747
Copyright 2019 - Florence Animal Hospital
Proud member of the FAHHAH Group and officially a part of the family of companies.
Florence Animal Hospital
2520 Melon St.
Florence, SC 29501
(843) 407-3747
FlorenceAH.com
Map
2520 Melon St.
Florence, SC 29501
(843) 407-3747
FlorenceAH.com
Map
Hours:
Monday 7:30am - 5:30pm
Tuesday 7:30am - 5:30pm
Wednesday 8:00am - 12:00pm
Thursday 7:30am - 5:30pm
Friday 7:30am - 5:30pm
Saturday Closed
Sunday Closed
Monday 7:30am - 5:30pm
Tuesday 7:30am - 5:30pm
Wednesday 8:00am - 12:00pm
Thursday 7:30am - 5:30pm
Friday 7:30am - 5:30pm
Saturday Closed
Sunday Closed
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